Post Name : JAIIB Syllabus 2024, Revised Syllabus & Exam Pattern
Post Date : 25 January , 2024
Post Description : JAIIB (Junior Associate of the Indian Institute of Bankers) is a significant examination for banking professionals, and a clear understanding of the JAIIB Syllabus is crucial for effective exam preparation. The Indian Institute Of Banking and Finance (IIBF) provides the JAIIB Syllabus on its official website, www.iibf.org.in. To successfully pass the JAIIB exam, candidates must thoroughly follow the prescribed syllabus, as it outlines the key topics to be covered in the examination. In this article, we will provide a comprehensive overview of the module-wise JAIIB Syllabus 2024 to assist candidates in their preparation.
JAIIB Syllabus 2024 Revised By IIBF
For candidates aiming to successfully clear the JAIIB (Junior Associate of the Indian Institute of Bankers) flagship course, staying well-informed about the JAIIB revised syllabus is essential. Once candidates have a good grasp of the JAIIB Syllabus for 2024, they can strategically plan their preparation. The JAIIB Syllabus consists of four compulsory papers, and upon successfully passing each of these papers, candidates become eligible to receive the JAIIB Certificate. Aspirants can refer to this post to access and download the JAIIB Syllabus 2024 in PDF format. This syllabus will serve as a valuable resource for their exam preparation.
JAIIB Syllabus 2024 Overview
Junior Associate of the Indian Institute of Bankers (JAIIB) is an examination conducted by the Indian Institute of Banking and Finance (IIBF) twice a year. This exam is designed for banking and finance professionals to enhance their knowledge and skills, allowing them to remain competitive in their field. For the JAIIB 2024 May session, the online examination is scheduled to take place on the 05, 11, 12, 19 May 2024. Below, you can find a summary of other important details related to the JAIIB Syllabus 2024:
| JAIIB Syllabus 2024 Overview | |
|---|---|
| Particulars | Details |
| Exam conducting Body | Indian Institute of Banking and Finance |
| Exam Name | JAIIB 2024 |
| Category | Syllabus |
| Exam Level | National Level |
| Mode of Exam | Online |
| Exam Date | 05, 11, 12, 19 May 2024 |
| Type of Questions | Multiple Choice Questions |
| No. of Papers | 4 Papers |
| No. of Questions | 100 each paper |
| Negative Marking | No Negative Marking |
| Selection Process | Computer Based Test |
| Official Website | www.iibf.org.in |
| Exam Pattern | Click Here |
JAIIB Syllabus 2024 PDF
Aspiring candidates getting ready for the JAIIB Exam should make sure they know the latest syllabus. We’ve included a direct link to download the JAIIB Syllabus 2024 in PDF format. When you study according to this syllabus, you can be confident that you won’t miss any important topics.
| JAIIB Revised Syllabus 2024 PDF – Download Link |
|---|
JAIIB Syllabus Revised
The revised JAIIB syllabus for 2024, as per the changes introduced by the Indian Institute of Banking and Finance (IIBF), includes four compulsory subjects. It is crucial for aspirants to have a comprehensive understanding of the JAIIB syllabus to ensure they cover all the necessary topics. The four papers in the JAIIB Revised Syllabus 2024 are as follows:
Paper 1: Indian Economy and Indian Financial System (IE & IFS)
Paper 2: Principles and Practices of Banking (PPB)
Paper 3: Accounting and Financial Management for Bankers (AFM)
Paper 4: Retail Banking and Wealth Management (RBWM)
JAIIB Syllabus Paper 1: Indian Economy and Indian Financial System (IE & IFS)
The first paper in the JAIIB Syllabus 2024 is “Indian Economy and Indian Financial System.” This paper comprises four modules, each covering specific topics. Here’s a breakdown of the modules and their respective topics:
Module A: Indian Economic Architecture
- An Overview of Indian Economy
- Sectors of the Indian Economy
- Economic Planning in India & NITI Aayog
- Role of Priority Sector and MSME in the Indian Economy
- Infrastructure, including Social Infrastructure
- Globalization and its Impact on India
- Economic Reforms
- Foreign Trade Policy
- Foreign Investments and Economic Development
- International Economic Organizations (e.g., World Bank, IMF)
- Climate Change and Sustainable Development Goals (SDGs)
- Key Issues Facing the Indian Economy
Module B: Economic Concepts Related to Banking
- Fundamentals of Economics
- Microeconomics and Macroeconomics, and Types of Economies
- Supply and Demand
- Money Supply and Inflation
- Theories of Interest
- Business Cycles
- Monetary Policy and Fiscal Policy
- System of National Accounts and GDP Concepts
- Union Budget
Module C: Indian Financial Architecture
- Indian Financial System – An Overview
- Indian Banking Structure
- Banking Laws – Reserve Bank of India Act, 1934, and Banking Regulation Act, 1949
- Development Financial Institutions
- Microfinance Institutions
- Non-Banking Financial Companies (NBFCs)
- Insurance Companies
- Indian Financial System – Regulators and Their Roles
- Reforms and Developments in the Banking Sector
Module D: Financial Products and Services
- Financial Markets
- Money Markets
- Capital Markets and Stock Exchanges
- Fixed Income Markets – Debt and Bond Markets
- Foreign Exchange Markets
- Interconnectedness of Markets and Market Dynamics
- Merchant Banking Services
- Derivatives Market
- Factoring, Forfaiting, and Trade Receivables Discounting System (TReDS)
- Venture Capital
- Lease Finance and Hire Purchase
- Credit Rating and Credit Scoring
- Mutual Funds
- Insurance Products
- Pension Products
- Para-Banking and Financial Services Provided by Banks
- Real Estate Investment Trusts (REITs) and Infrastructure Investment Trusts (InvITs)
| Chapters | Topics |
|---|---|
| Module A- Indian Financial System | |
| Indian Economy- An Overview | – Evolution of Indian Economy – Basic Characteristics of Indian Economy – Indian Economy in Pre-British period – Economy till 2008 & after 2008 – Structural changes in Indian Economy |
| Economic Planning in India | – Definition of Economic Planning – History of Economic Planning – Objectives of Economic Planning – Types of Planning – Achievements of Planning – Financial resources for 5-year plans |
| Sectors of the Indian Economy | – Role & Importance of Primary, Secondary, Tertiary Sector, Quaternary & Quinary Sectors – Different Revolutions in Primary sector – Difference between the sectors – GDP contribution of different sectors- Agriculture, Industry, Services – Employment growth rate in Secondary sector – Sunrise Sector of Indian Economy – Organised and Unorganised sectors |
| Role of Priority Sector and MSME in the Indian Economy | – Definition & Role of Priority Sector – List of Priority Sectors identified in India – Priority Sector Lending Norms – Definition of MSME – Role & Significance of MSME in economic development – Contribution of MSME in GDP – Recent Initiatives in MSME sector viz., Atmanirbhar Bharat package, Make in India, Start-up India, Stand-up India, etc. |
| Infrastructure including Social Infrastructure | – Infrastructure & Economic Development – Energy, Power, Transport system viz., Rail, Road – Civil Aviation – Concept of Social Sector & Social Infrastructure – Health, Education, Family welfare – Development of Health Infrastructure |
| Globalisation – Impact on India | – Globalisation and its Advocacy – Globalisation and its Impact on India – Fair Globalisation & the Need for Policy framework – Globalisation in reverse gear – The Threatened Re-emergence of Protectionism |
| Economic Reforms | – A brief overview – Transformation – Economic Transformation – Real Sector – Economic Transformation – Financial Sector – Economic Transformation – Integration with the Global Economy – Economic Reforms in India |
| Foreign Trade Policy, Foreign Investments and Economic Development | – FTP – Structural Changes during 1990s – FTP policy – 2015-2020 – Challenges to be addressed in upcoming FTP, FDIs, FIIs, and Recent trends – Economic development vs economic growth – Importance of economic development as a dimension, etc. |
| International Economic Organizations (World Bank, IMF, etc.) | – IMF and World Bank – WTO- India and WTO – Regional Economic Co-operations – Recent International Economic Issues – Climate change, Sustainable Development Goals (SDGs) – Core elements of Sustainable Development – Global Issues and initiatives – India’s progress in SDGs including Climate change – CSR Activities |
| Issues facing Indian Economy | – Poverty Alleviation – Jobless growth – Rising Inequalities – Migration and excessive pressure on resources – Possible remedies – Pandemic situations |
| Module B – Economic Concepts Related to Banking | |
| Fundamentals of Economics, Microeconomics, Macroeconomics and Types of Economies | – Economics – An Introduction – Microeconomics and Macroeconomics – Types of Economies, Market, Command – Mixed Economies |
| Supply and Demand | – The Demand Schedule – Forces behind the Demand Curve, shifts in Demand – The Supply Schedule – Forces behind the Supply Curve, shifts in Supply – Equilibrium of Supply and Demand – Effect of a Shift in Supply or Demand – Interpreting Changes in Price and Quantity |
| Money Supply and Inflation | – What is Money – Money Supply – Inflation – Causes of Inflation – Measures of Inflation |
| Theories of Interest | – Classical Theory of Rate of Interest – Keynes’ Liquidity Preference Theory of Rate of Interest – Money Demand Curve – Determination of Rate of Interest: Equilibrium in the Money Market – Effect of an Increase in the Money Supply, shifts in Money Demand or Liquidity Preference Curve – Hicks-Hansen Synthesis: IS-LM Curve Model |
| Business Cycles | – Characteristics of a Business Cycle – Phases of a Business Cycle |
| Monetary Policy and Fiscal Policy | – Tools of Monetary Policy – How did Monetary Policy in India Respond to the Global Financial Crisis? – Fiscal Policy – FRBM Act |
| National Income and GDP Concepts | – Computation – Utility |
| Union Budget | – Receipts – Expenditure – Plan Expenditure – Deficit Concepts |
| Module C – Indian Financial Architecture | |
| Indian Financial System – An Overview | – What is a Financial System? – Phase I: Pre-1951 organization – Phase II: 1951 to Mid-eighties organization – Phase III: Post-Nineties Organization – Narasimham Committee (1991) on the banking system in India – Reform of the Banking sector (1992-2008) – Present Status of Banking System |
| Indian Banking Structure | – Functions – Development of Banking in India – Scheduled Commercial Banks – Types and functions – Local Area Banks – Regional Rural Banks – Cooperative Banks: Types, Payment Banks and Small Finance Banks, NBFCs – Key RBI Guidelines – Banking Regulation Act, 1949 and RBI Act, 1934 |
| Banking Regulation Act, 1949 and RBI Act, 1934 | – Background of Enactment – PART-I Reserve Bank of India Act, 1934: Chapter I to Chapter V, Schedules to the RBI Act, 1934 – PART-II Banking Regulations Act, 1949 – Background and Structure of the Banking Regulation Act: Section 1 to Section 56 |
| Development Financial Institutions | – Evolution of Development Financial Institutions in India – Gaps in the Post-Independence Financial System – Objectives of Development Financial Institutions – Classification of DFIs – Role of DFIs in the Indian Economy – Changing Role of DFIs and the Emergence of Universal Banks – Industrial Finance Corporation of India (IFCI) – Industrial Credit and Investment Corporation of India (ICICI) – Industrial Development Bank of India (IDBI) – Small Industries Development Bank of India (SIDBI) – Export Import Bank of India (EXIM Bank) – National Bank for Agriculture and Rural Development (NABARD) – National Housing Bank (NHB) – National Bank for Financing Infrastructure and Development (NaBFID). |
| Micro Finance Institutions | – Evolution of Microfinance in India – Grameen Bank Model – Delivery of Microfinance – SHG-Bank Linkage programme – Joint Liability Groups (JLGs) – Regulatory Framework for Microfinance Institutions – Inclusion of Bank Finance to Microfinance Institutions in Priority Sector Lending – Regulatory Framework |
| Non-Banking Financial Companies | – What is a Non- Banking Financial Company (NBFC)? – Evolution of NBFCs in India – Role of NBFC in Promoting Inclusive Growth of India – Regulators of NBFCs – Classification of NBFCs – Regulatory Oversight by RBI on NBFCs – Types of NBFCs – Concept of Owned Funds and Net Owned Funds (NOF) for NBFCs – Bank Finance to NBFCs – Fair Practice Code for NBFCs – Applicability of Ombudsman Scheme to NBFCs – Scale Based Regulation (SBR): A Revised Regulatory Framework for NBFCs. |
| Insurance Companies | – History and Development of Insurance – Privatisation and Foreign Direct Investment (FDI) in Insurance Sector – Insurance Business Globally and in India. Insurance Penetration and Density – Number of Insurance Companies Operating in India – Legislations Governing Operation of Insurance Companies – Insurance Intermediaries – Reinsurance – Insurance Repository’s-Insurance Account |
| Indian Financial System – Regulators & their roles | – Role of Financial Sector Regulators in an Economy – Reserve Bank of India (RBI) – Securities and Exchange Board of India (SEBI) – Insurance Regulatory and Development Authority of India (IRDA) – Pension Fund Regulatory and Development Authority (PFRDA) |
| Reforms & Developments in the Banking sector | – Bad Banks, Infrastructure financing – Formation/role of NaBFID-National Bank for Financing Infrastructure & Development – Basic concepts on EASE |
| Module D – Financial Products and Services | |
| Overview of Financial Markets | – What is a Financial Market? – Evolution of the Financial Market – Segments of Financial Markets – Functions of Financial Markets – Price Discovery |
| Money Markets and Capital Markets | – Call Money – Notice Money and Term Money – Treasury Bills – Certificates of Deposit – Commercial Paper – Repo, Tri-Party Repo – Bill Rediscounting Scheme (BRDS) – Long-Term Repo Operations (LTRO). |
| Fixed Income Markets – Debt / Bond Markets | – Government Securities – Bond Valuation and Theorems – Auction of Government Securities – Primary Dealers – Fixed Income Money Market and Derivatives Association of India (FIMMDA) – RBI Retail Direct Scheme (RDS) – Corporate Bond Market, Inter-Corporate Deposits |
| Capital Markets and Stock Exchanges | – Primary Market, Secondary Market – Stock Exchanges in India – Financial Products/Instruments – Dealt with in the Secondary Market – Regulatory Requirements Specified by SEBI for Corporate Debt Securities – Commonly Used Terms in the Capital Market – Types of Capital Issues in the Primary Market – Eligibility Norms for Making Capital Issues – Intermediaries in an Issue in the Primary Market – Applications Supported by Blocked Amount (ASBA) – Qualified Institutional Placement (QIP) |
| Forex Markets | – Profile of Foreign Exchange (Forex) Market – Evolution of the Forex Market in India – Characteristics of the Forex Market, Market Participants – LIBOR and Alternate Reference Rates (ARRs), Foreign Exchange Dealers Association of India (FEDAI) – Foreign Exchange Management Act (FEMA), 1999 – FX-Retail Platform – US Dollar Index (USDX) – American Depository Receipt (ADR) – Global Depository Receipt (GDR). |
| Interconnection of various markets/Market Dynamics | – Process of Interconnectedness of Financial Markets – Reasons for interconnectedness – Importance of Interconnectedness of Financial Markets – Heterogeneity of Financial Markets – Achievement of Market Integration in India – Different Levels of Market Integration – Asian Clearing Union – Benefits and Costs of Interconnectedness of Markets – Interconnectedness of the Money Market – Interconnectedness of the Credit Market – Interconnectedness of the Capital Market – Interconnectedness of the Forex Market – Integrated Treasury Operations – Contagion Effect |
| Merchant Banking Services | – Definition of Merchant Banking – Historical Background – Development of Merchant Banking in India – Merchant Banking Vs Commercial Banking – Licensing Requirements – SEBI Regulations on Merchant Banking – Activities of Merchant Banks – Key Policy Requirements as per SEBI Regulations – Key Codes of Conduct as per SEBI Regulations |
| Derivatives Market including Credit Default Swaps | – What is a Derivative? – History of Derivatives – Size of the Derivatives Market – Underlying Assets – Exchange Traded and Over-the-Counter Markets – Participants in the Derivatives Market – Functions of Derivatives – Types of Derivatives – Forward Contracts – Futures – Options – Swaps – Credit Default Swaps (CDS) – RBI guidelines on Credit Default Swaps – Documentation for Derivatives – ISDA Agreement |
| Factoring, forfaiting & Trade Receivables Discounting System (TReDS) | – What is Factoring? – History of Factoring – Types of factoring – Domestic Factoring – International Factoring – Bills Discounting vs Factoring – Fees Involved in Factoring – Advantages of Factoring – What is Forfaiting? – Mechanism of a Forfaiting Transaction – Fees Involved in Forfaiting – Advantages of Forfaiting – Differences between Factoring and Forfaiting – What is TReDS? – Participants under TReDS – Process Flow under TReDS – Eligibility Criteria to Set Up and Operate TReDS |
| Venture capital | – Concept of Venture Capital – Evolution of Venture Capital in India – Characteristics of Venture Capital Finance – Stages of Venture Capital Financing – Process of Venture Capital Financing – Regulatory Aspects of Venture Capital Funds – Modes of Venture Capital Financing – Advantages and Disadvantages of Venture Capital Financing – Exit Routes for Venture Capital Finance |
| Leasing and Hire Purchase | – Lease Finance – Evolution of Leasing in India – Types of Leasing – Advantages and Disadvantages of Lease Finance – Market Share of Various Leased Asset Classes – Impact of Leasing on Financial Ratios – Legal Aspects of Leasing – Regulatory Aspects of Leasing Activities – Hire Purchase – Evolution of Hire Purchase in India – Legal Aspects of Hire Purchase – Parties to a Hire Purchase Contract – Leasing and Hire Purchase Compared |
| Credit Rating agencies & their functions | – What is Credit Rating? – Credit Rating Agencies (CRAs) – History of Credit Rating – Characteristics of Credit Rating – Importance of Credit Rating – Benefits of Credit Rating – Factors Considered while Rating Companies/Instruments – Process of Credit Rating – Credit Rating Symbols – Ratings Outlook – Regulations for CRAs in India – Fees for Credit Rating – What is Credit Scoring? – Credit Information Companies (CICs) in India – Membership to CICs, – Regulatory Guidelines Governing CICs – Credit Scores – Difference Between Credit Ratings and Credit Scores. |
| Mutual Funds | – Mutual Funds and their Functions – Management of Mutual Funds – Evolution of Mutual Funds – Classification of Mutual Funds – Role of Mutual Funds – Supervision of Mutual Funds – New Fund Offer – Risks Associated with Mutual Funds – Risk Depiction – Riskometer – Net Asset Value (NAV) – Expenses Ratio – Load/No-Load Funds – Strategies for Investment in Mutual Funds – Role of Mutual Funds in the Capital Market – Alternative Investment Funds. |
| Insurance Products | – What is Insurance? – Fundamental Principles Governing Insurance Products – Classification of Insurance – Types of Insurance Business – Group Insurance Schemes – Micro Insurance, – Insurance Based Social Security Schemes – Bancassurance – Insurance Ombudsman Scheme – Government Business Products (Social Security Schemes like PMJJBY, PMSBY). |
| Pension Funds (include APY, NPS) | – Pension System and its Aspects – Pension Products – Different Types of Pension Schemes, – Employees Provident Funds Scheme – Public Provident Fund (PPF) Scheme – Insurance Annuity Schemes – National Pension Scheme (NPS) – Atal Pension Yojana (APY). |
| Guidelines on Para Banking & Financial Services provided by Banks | – Types of Para Banking and Financial Services provided by Banks – Organisation of Para Banking and Financial Services Activities by a Para Banking |
| Real Estate Investment Funds / Infrastructure Investment Fund (concept) | -What are Real Estate Investment Trusts (REITs)-History of REITs-Organisation of REITs-Types of REITs-Difference Between REITs and Real-Estate Mutual Funds-Advantages and Disadvantages of Investing in REITs and Comparison of Various Modes of Investment in Real |
JAIIB Syllabus Paper 2: Principles and Practices of Banking (PPB)
The second paper in the JAIIB Syllabus 2024 is “Principles and Practices of Banking” (PPB). This paper is divided into four modules, each covering specific topics. Here’s a breakdown of the modules and their respective topics:
Module A: General Banking Operations
- Banker-Customer Relationship
- AML-KYC Guidelines
- Operational Aspects of KYC
- Opening Accounts of Various Types of Customers
- Operational Aspects of Deposit Accounts
- Operational Aspects of Handling Clearing/Collection/Cash
- Banker’s Special Relationship
- Foreign Exchange Remittance Facilities for Individuals
- Operational Aspects of NRI Business
- Foreign Currency Accounts for Residents and Other Aspects
- Cash Management Services and its Importance
- Payment and Collection of Cheques and Other Negotiable Instruments
- Responsibility of Paying Bank
- Responsibility of Collecting Bank
- Ancillary Services
- Financial Inclusion & Financial Literacy
- Customer Service Guidelines
- Duties & Rights of a Banker and Customer Rights
- Grievance Redressal & RBI Integrated Ombudsman Scheme 2021
- Consumer Protection Act, 2019
- Right to Information Act, 2005
Module B: Functions of Banks
- Principles of Lending
- Different Types of Borrowers and Types of Credit Facilities
- Appraisal and Assessment of Credit Facilities
- Operational Aspects of Loan Accounts
- Types of Collaterals and their Characteristics
- Different Modes of Charging Securities
- Documentation
- Non-Performing Assets/Stressed Assets
- Important Laws Relating to Recovery of Dues
- Contracts of Indemnity, Contracts of Guarantee & Bank Guarantee
- Letters of Credit
- Deferred Payment Guarantee
- Laws Relating to Bill Finance
- Personal Finance
- Priority Sector Advances
- Agricultural Finance
Finance to MFIs/Co-Lending Arrangements with NBFCs - Micro, Small and Medium Enterprises in India
- Government Sponsored Schemes
- Self-Help Groups
Module C: Banking Technology
- Essentials of Bank Computerization
- Operational Aspects of CBS Environment
- Alternate Delivery Channels – Digital Banking
- Data Communication Network and EFT Systems
- Digital Payment Systems – NPCI
- Impact of Technology Adoption and Trends in Banking Technology
- Security Considerations and Mitigation Measures in Banks
- Operational Aspects of Cyber Crimes/Fraud Risk Management in Cyber Tech
Technology Trends in Banking - e-RUPI
- Fintech – RegTech, SupTech, Hashtag Banking, etc.
Module D: Ethics in Banks and Financial Institutions
- Ethics, Business Ethics & Banking: An Integrated Perspective
- Ethics at the Individual Level
- Ethical Dimensions: Employees, Work Ethics, and the Workplace
- Banking Ethics: Changing Dynamics
| Chapters | Topics |
|---|---|
| Module A – General Banking Operations | |
| Banker-Customer Relationship | Requirements to be Called a Bank, Banker-Customer Relationship, Bank as a Trustee, Bailee-Bailor Relationship, Agent-Principal Relationship, Lessor and Lessee, Indemnifier and Indemnified, Different Deposit Products or Services, Services to Customers and Investors |
| AML-KYC Guidelines | Money Laundering & Financing of Terrorism Risks, AML Framework in India, Know Your Customer Policy, Organisational Set-up for AML, Obligations under PMLA, Risk Management, Obligations under International Agreements, FATF Identified Jurisdictions, Correspondent Banks, Reporting Under FATCA/CRS, Reporting Obligations, Implications of Non-compliance of PMLA Obligations, Secrecy Obligations |
| Operational Aspects of KYC | Know Your Customers (KYC) Norms, Wire Transfers, Other Operations – Regulations, Central KYC Records Registry (CKYCR), Monitoring of Transactions |
| Opening Accounts of Various Types of Customers | Personal Accounts, Accounts of Other Customers, Norms for Opening Current Accounts, Obtaining Photographs of Account Holders, Legal Entity Identifier |
| Operational Aspects of Deposit Accounts | Salient Feature of Deposit Accounts, Interest on Deposit Accounts, Prohibitions & Exemptions, Inoperative Accounts & Unclaimed Deposits, Operational Instructions in Joint Accounts, Nomination Facility, Other Operational Guidelines, Attachment Orders, Procedure for Submission of Records to Statutory Authorities |
| Operational Aspects of Handling Clearing/Collection/Cash | Cheque Truncation System (CTS), RBI Guidelines on Collection of Instruments, Cash and its Custody, Security Arrangements at Branches and ATMs |
| Banker’s Special Relationship | Mandate – Definition, Power of Attorney (POA) – Definition, Banker’s Lien, Right of Set-off, Right of Appropriation |
| Foreign Exchange Remittance Facilities for Individuals | Evolution of FEMA, Definitions, Bringing in and Taking out Foreign Exchange, Inward Remittances, Outward Remittances, Indo-Nepal Remittance Scheme |
| Operational Aspects of NRI Business | Permitted Accounts in India for NRIs and PIOs, Accounts in India of Foreign Nationals Visiting India, Special Non-Resident Rupee Account – SNRR Account, Remittance of Assets Held by NRIs/PIOs, Acquisition and Transfer of Immovable Property in India by a Non-Resident Indian (NRI), Creation of Charge on Immovable Property in India, Repatriation of Income and Sale, Proceeds of Assets Held Abroad by NRIs, Investments by NRIs/PIOs |
| Foreign Currency Accounts for Residents and Other Aspects | Types of Accounts Permitted, Foreign Currency Denominated Accounts in India, Permitted Foreign Currency Accounts Outside India, Remittance of Assets by Foreign Nationals not Being PIOs, Modes of Acquiring Property Outside India by a Resident, Foreign Contribution (Regulation) Act 2010 |
| Cash Management Services and Its Importance | Developments in CMS, Importance of Cash Management System, Types of Cash Management Services, Challenges and Issues |
| Payment and Collection of Cheques and Other Negotiable Instruments | Negotiable Instruments Act, Payment of a Cheque, Payment in due course – Section 10, Liability of the Paying Bank – Section 31, Collection of Cheques – Duties of a Collecting Bank, Endorsement of Cheques, Crossing of Cheques, Forged Instruments, Bouncing (Dishonour) of Cheques, Cheque Truncation System |
| Responsibility of Paying Bank | Negotiable Instruments Act and Paying Banks, Liability of Paying Banker when Customer’s Signature on the Cheque is Forged, Payment to be in Due Course for Bank to Seek Protection, Payment in Good Faith without Negligence of an Instrument on which Alteration is not Apparent, Payment by Bank Under Mistake Whether Recoverable, Cheque Truncation |
| Responsibility of Collecting Bank | Statutory Protection to Collecting Bank, Duties of the Collecting Bank |
| Ancillary Services | Remittances: Introduction, Demand Drafts (DD) and Banker’s Cheques (BC), Mail Transfer (MT), Telegraphic Transfer (TT), National Electronic Funds Transfer System (NEFT), Real Time Gross Settlement System (RTGS), Electronic Benefit Transfer (EBT) Scheme, Mobile Banking in India, Electronic/Digital Payments, Safe Deposit Lockers, Portfolio Management Services, Merchant Banking, Government Business, Levying of Service Charges |
| Financial Inclusion & Financial Literacy | Financial Inclusion by Extension of Banking Services, Use of Mobiles/Tablets in Financial Inclusion Drive, Financial Literacy, Rural Self Employment Training Institutes (RSETI) |
| Customer Service Guidelines | Customer Service in Banks, Policy for General Management of the Branches, ATM Operations, Security Issues and Risk Mitigation Measures, Service at the Counters, Information to the Customers, Special Arrangements at Branches, Other Provisions |
| Duties & Rights of a Banker and Customer Rights | Duty of Secrecy & Confidentiality, Duty of Reasonable Care, Garnishee or Attachment Order, Bank’s Rights, Customer Awareness, Banking Codes and Standards Board of India, Obligations on the Customer |
| Grievance Redressal & RBI Integrated Ombudsman Scheme 2021 | Model Policy on Grievance Redressal, Internal Machinery to Handle Customer Complaints/Grievances, The RBI – Integrated Ombudsman Scheme |
| The Consumer Protection Act, 2019: Preamble, Extent and Definitions | Purpose of The Act, Preamble and Extent, Act not Overriding on Any Other Law, Salient New Aspects of CPA 2019, Definitions, Various Fora Consumer Protection Councils, Central Consumer Protection Authority, Consumer Disputes Redressal Commissions, Jurisdictions of Commissions, Complaints to District Commissions, Complaints to State Commissions/National Commission, Appeals Against Orders of District/State Commission, Other Aspects, Mediation Process, Product Liability, Unfair Contracts, Data Protection |
| The Right to Information Act, 2005 | Applicability, Definitions, Right to Information, Obligations of Public Authorities, Designation of Public Information Officers, Procedure for Obtaining Information, Disposal of Request, Appeal, Orders in Appeal, Central Information Commission, State Information Commission, Penalties, Act to Have Overriding Effect |
| Module B – Functions of Banks | |
| Banker Customer Relationship | Types; Different Deposit Products & Services, Services to Customers & Investors |
| KYC/AML/CFT norms | PMLA Act, KYC Norms, Bankers’ Special Relationship, Mandate; POA, Garnishee Orders, Banker’s Lien |
| Consumer Protection – COPRA, Banking Ombudsman Scheme | Operational Aspects of COPRA Act & Banking Ombudsman Scheme |
| Payment and Collection of Cheques and Other Negotiable Instruments | NI Act; Role & Duties of Paying & Collecting Banks, Endorsements; Forged Instruments, Bouncing of Cheques, Its Implications, Return of Cheques, Cheque Truncation System |
| Opening accounts of various types of customers | Operational Aspects of opening and Maintaining Accounts of Different Types of Customers including Aadhaar, SB Rate Deregulation |
| Ancillary Services | Remittances, Safe Deposit Lockers, Govt. Business, EBT, Cash Operations Cash Management Services and its Importance |
| Principles of Lending, Working Capital Assessment and Credit Monitoring | Cardinal Principles, Non-fund Based Limits, WC, Term Loans, Credit Appraisal Techniques, Sources of WC Funds & its Estimation, Operating Cycle, Projected Net WC, Turnover Method, Cash Budget, Credit Monitoring & Its Management, Base Rate |
| Priority Sector Advances | Targets; Sub-Targets, Recent Developments |
| Agricultural Finance | Types of Agricultural Loans, Risk Mitigation in agriculture (NAIS, MSP, etc.) |
| Micro, Small, and Medium Enterprises | MSMED Act, 2006 Policy Package for MSMEs, Performance and Credit Rating Scheme, Latest Developments |
| Government Sponsored Schemes | SGSY, SJSRY, PMRY, SLRS |
| Self Help Groups | Need for & Functions of SHGs, Role of NGOs in Indirect Finance to SHGs, SHGs & SGSY Scheme; Capacity Building |
| Cards, Home Loans, Personal Loans, Consumer Loans | Operational Aspects, Advantages, Disadvantages & Guidelines of Credit Cards, Procedure and Practices for Home Loans, Personal Loans and Consumer Loans, Documentation |
| Different Modes of Charging Securities | Assignment; Lien; Set-off; Hypothecation, Pledge; Mortgage |
| Types of collaterals and their characteristics | Land & Buildings; Goods, Documents of Title to Goods, Advances against Insurance Policies, Shares, Book Debts, Term Deposits, Gold, etc., Supply Bills |
| Non-Performing Assets | Definition; Income Recognition, Asset Classification, Provisioning Norms; CDR |
| Financial Inclusion BC; BF | Role of ICT in Financial Inclusion, Mobile-based transactions, RSETI, Financial Literacy Importance of financial literacy, Customer awareness |
| Module C – Banking Technology | |
| Essentials of Bank Computerization | Computer Systems; LANs; WANs, UPS; Core Banking |
| Payment Systems and Electronic Banking | ATMs; HWAK; PIN, Electromagnetic Cards, Electronic Banking, Signature Storage & Retrieval System, CTS; Note & Coin Counting Machines, Microfiche; NPC; RUPAY |
| Data Communication Network and EFT systems | Components & Modes of Transmission, Major Networks in India, Emerging Trends in Communication Networks for Banking, Evolution of EFT System; SWIFT, Automated Clearing Systems, Funds Transfer Systems; Recent Developments in India |
| Role of Technology Upgradation and its impact on Banks | Trends in Technology Developments, Role & Uses of Technology Upgradation; Global Trends, Impact of IT on Banks |
| Security Considerations | Risk Concern Areas, Types of Threats, Control Mechanism, Computer Audit, IS Security; IS Audit, Evaluation Requirements, Overview of IT Act Gopalakrishna Committee Recommendations |
| Preventive Vigilance in Electronic Banking | Phishing; Customer Education, Safety Checks; Precautions |
| Module D – Ethics in Banks and Financial Institutions | |
| Ethics, Business Ethics & Banking: An Integrated Perspective | Business Ethics, Ethical Foundation, Banking Ethics in Global and Indian Contexts |
| Ethics at the Individual Level | Values, Norms, Beliefs, Morality, Conflict, Integrity, Golden Rule, Dilemmas, Decision-Making |
| Ethical Dimensions: Employees | Obligation to Bank/ Third Parties, Abuse of Official Position, Sexual Harassment, Conflict of Interest, Fair Accounting Practices, HRM Ethics, Employees as Ethics Ambassadors & Managers as Ethical Leaders |
| Work Ethics and the Workplace | Work Ethics, Benefits of Ethical Behavior, Unethical Behavior: Causes and Remedies, Code of Ethics Manual, Whistleblowing in Banks, Whistleblowing Laws in India |
| Banking Ethics: Changing Dynamics | Ethics and Technology, Data Security and Privacy, Intellectual Property Rights, Patents, and Proprietary Rights, Ethics of Information Security, Cyber Threats, Digital Rights Management |
JAIIB Syllabus Paper 3: Accounting and Financial Management for Bankers (AFM)
Here’s the syllabus for JAIIB Paper 3 – Accounting and Financial Management for Bankers presented in the format you provided:
Paper 3: Accounting and Financial Management for Bankers
Paper 3 of JAIIB Syllabus 2024 is Accounting and Financial Management for Bankers. It covers the following modules:
Module A: Accounting Principles and Processes
- Definition, Scope & Accounting Standards including Ind AS
- Basic Accountancy Procedures
- Maintenance of Cash/Subsidiary Books and Ledger
- Bank Reconciliation Statement
- Trial Balance
- Rectification of Errors and Adjusting & Closing Entries
- Depreciation and its Accounting
- Capital and Revenue Expenditure
- Bills of Exchange
- Operational Aspects of Accounting Entries
- Back Office Functions/Handling Unreconciled Entries in Banks
- Bank Audit & Inspection
Module B: Financial Statements and Core Banking Systems
- Balance Sheet Equation
- Preparation of Final Accounts
- Company Accounts-I
- Company Accounts-II
- Cash Flow and Funds Flow
- Final Accounts of Banking Companies
- Core Banking Systems and Accounting in a Computerized Environment
Module C: Financial Management
- Financial Management – An Overview
- Ratio Analysis
- Financial Mathematics Calculation of Interest and Annuities
- Financial Mathematics Calculation of YTM
- Financial Mathematics- Forex Arithmetic
- Capital Structure and Cost of Capital
- Capital Investment Decisions/Term Loans
- Equipment Leasing/Lease Financing
- Working Capital Management
- Derivatives
Module D: Taxation and Fundamentals of Costing
- Taxation: Income Tax/TDS/Deferred Tax
- Goods & Services Tax
- An Overview of Cost & Management Accounting
- Costing Methods
- Standard Costing
- Marginal Costing
- Budgets and Budgetary Control
- Bibliography
| Subjects | Topics |
|---|---|
| Module A: Business Mathematics and Finance | |
| Definition, Scope, and Accounting Standards including Ind AS | – Nature and Purpose of Accounting – Historical Perspectives – New Accounting System / Value System Accounting Origins of Accounting Principles – Accounting Standards in India and its Definition and Scope – Generally Accepted Accounting Principles of USA (US GAAP), – Overview of IFRSs – Difference between GAAP and IFRS – Transfer Pricing |
| Basic Accountancy Procedures | – Concepts of Accountancy – Going Concern Entity – Double Entry System – Principle of Conservatism – Revenue Recognition and Realisation – Accrual and Cash Basis |
| Maintenance of Cash/Subsidiary Books and Ledger | – Record Keeping Basics – Account Categories – Debit and Credit Concepts – Accounting and Columnar Accounting Mechanics – Journalising |
| Bank Reconciliation Statement | – Recording Transactions in Cash Book – Transactions Contained in the Pass Book/Bank Statement – Is Passbook a Mirror Image of Cash Book? – Causes for Passbook and Cashbook being different – Understanding Reconciliation – Preparing Reconciliation Statement – Need for Bank Reconciliation – How to prepare a Bank Reconciliation Statement when extracts of Cash Book and Pass Book are given? – Adjusting the Cash Book balance – Advantages of Bank Reconciliation Statement |
| Trial Balance, Rectification of Errors, and Adjusting & Closing Entries | – Meaning of a Trial Balance – Features and Purpose of a Trial Balance – Types of Trial Balance and Preparation of a Trial Balance – Disagreement of a Trial Balance – Classification of Errors – Location of Errors – Rectification of Errors – Suspense Account and Rectification – Rectification of Errors when Books are Closed – Adjusting and Closing Entries |
| Depreciation & its Accounting | – Meaning of Depreciation – Causes of Depreciation – Need for Depreciation – Factors of Depreciation – Accounting Entries – Methods of Depreciation – Straight Line Method – Diminishing Balance or Written Down Value (WDV) Method – Advantages and Disadvantages of Straight Line Method – Advantages and Disadvantages of Written Down Value Method – Units of Production Method – Sum of the Years’ Digits Method – Replacement of a Fixed Asset and Creation of Sinking Fund – Amortisation of intangible assets |
| Capital and Revenue Expenditure | – Expenditure – Distinction between Capital and Revenue Expenditure – Receipts |
| Bills of Exchange | – Types of Instruments of Credit – Term and Due Date of a Bill – Certain Important Terms – Accounting Entries to be Passed – Accommodation Bill – Bill Books |
| Operational Aspects of Accounting Entries | – Peculiar Features of Accounting System in Banks – Accounting Systems of Different Banks – Illustration |
| Back Office Functions/Handling Unreconciled Entries in Banks | – Functions Performed by the Back Office – Reconciliation Function in Banks – Reconciliation of Inter Branch/Office Entries |
| Bank Audit & Inspection | – Bank Audit – Emergence of Risk-based Internal Audit – Types of Bank Audits Viz. Concurrent Audit – Internal Audit – Statutory Audit – Role of Audit and Inspection |
| Module B: Financial Statements and Core Banking Systems | |
| Balance Sheet Equation | – Balance Sheet Equation – Computation of Balance Sheet Equation |
| Preparation of Final Accounts | – Preparation of Trial Balance – Adjustment Entries – Preparation of Financial Statements from Trial Balance |
| Company Accounts – I | – Definition and Types of Companies – Distinction between Partnership and Limited Liability Company – Classes of Share Capital – Issue of Shares – General Illustrations – Non-voting Shares |
| Company Accounts – II | – Form of Balance Sheet – Impact of Ind AS on Financial Statements |
| Cash Flow & Funds Flow | – Cash Flow Statement – Fund Flow and Cash Flow Analysis |
| Final Accounts of Banking Companies | – Definition and Functions of a Bank – Requirements of Banking Companies as to Accounts and Audit – Significant Features of Accounting Systems of Banks – Principal Books of Account – Preparation and Presentation of Financial Statements of Banks – Accounting Treatment of Specific Items – Preparation of Profit and Loss Account – Comments on Profit and Loss Account Items – Important Items of Balance Sheet – Disclosure Requirements of Banks to be Added as Notes to Accounts – Disclosures Prescribed by RBI Under Basel-III – Banks Listed on a Stock Exchange – Implementation of Indian Accounting Standards (Ind AS) |
| Core Banking Systems & Accounting in Computerised Environment | – Meaning of Computerised Accounting – Features of Computerised Accounting – Terms Used in Computerised Accounting – Difference between Computerised and Manual Accounting – Advantages and Disadvantages of Computerised Accounting – Functions Performed by Computerised Accounting – Softwares Available in the Market – Computerisation – Scope and Experiences in Banking – The Core Banking Components – Information Security – Internet and World Wide Web – Influences on Banking |
| Module C – Financial Management | |
| An Overview of Financial Management | – Forms of Business Organisation – Financial Decision making in a Firm – Objectives of Financial Management – The Fundamental Principles of Finance – Building Blocks of Modern Finance – Risk-Return Trade off – Agency Problem in Financial Management – Business Ethics & Social Responsibility – Organisation of the Finance Function – Relationship of Finance to Economics and Accounting – Emerging Role of the Financial Manager in India |
| Ratio Analysis | – Meaning of Accounting Ratios – Classification of Ratios – Uses of Accounting Ratios – Limitations of Accounting Ratios – Calculation and Interpretation of Various Ratios – Different Users and Their Use of Ratios |
| Financial Mathematics – Calculation of Interest & Annuities | – What is Simple Interest? – What is Compound Interest? – Fixed and Floating Interest Rates – Front-end and Back-end Interest Rates – Calculation of Interest Using Products/Balances – What are Annuities? – Calculating the Future Value of an Ordinary Annuity – Calculating the Present Value of an Ordinary Annuity – Calculating the Future Value of an Annuity Due – Calculating the Present Value of an Annuity Due – Repayment of a Debt |
| Financial Mathematics – Calculation of YTM | – Meaning of Debt – Introduction to Bonds – Terms Associated with Bonds – Types of Bonds – Optionality in Bonds – Valuation of Bonds – Bond Value with Semi-annual Interest – Current Yield on Bond – Yield-to-Maturity of Bond – Theorems for Bond Value – Illustrations – Duration of Bond – Properties of Duration – Bond Price Volatility – Problems and Solutions |
| Financial Mathematics – Forex Arithmetic | – Fundamentals of Foreign Exchange – Indian Forex Market – Direct and Indirect Quote – Some Basic Exchange Rate Arithmetic – Forward Exchange Rates |
| Capital Structure and Cost of Capital | – Meaning of Capital Structuring – Leverage/Gearing – Factors Influencing Decision on Capital Structuring – Theories/Approaches on Capital Structuring – Net Income Approach – Net Operating Income Approach – Traditional Position – Assumptions in the Approaches on Capital Structuring – Taxation & Capital Structure – Cost of Debt, Preference, Equity – Determining the Proportions – Weighted Average Cost of Capital (WACC) – Factors Affecting the WACC – Weighted Marginal Cost of Capital – Determining the Optimal Capital Budget – Divisional and Project Cost of Capital – Floatation Cost and the Cost of Capital – Misconceptions surrounding the Cost of Capital |
| Capital Investment Decisions/Term Loans | – Discounted and Non-Discounted Cash Flow Methods for Investment Appraisal – Basic concepts of term loans – Deferred payment Guarantees – Project financing – Difference between term loan appraisal and project appraisal |
| Equipment Leasing/Lease Financing | – Meaning of a Lease – Features of a Lease – Types of Leases – Rationale for Leasing – Contents of a Lease Agreement – Legal Aspects of Leasing – Finance Leases – Operating Leases – Accounting of Lease Transaction in the books of Lessor and Lessee – Leasing as a Financing Decision |
| Working Capital Management | – Working Capital Cycle – Cash and Marketable Securities – Accruals – Trade Credit – Working Capital Advance by Commercial Banks – Cash Budget Method of Lending – Regulation of Bank Finance – Public Deposits – Inter-Corporate Deposits – Short-term loans from Financial Institutions – Rights Debentures for Working Capital – Commercial Paper – Factoring & Forfaiting |
| Derivatives | – Characteristics & Functions of Derivatives – Users of derivatives – Futures – Forward Rate Agreement (FRA) – Swaps – Options |
| Module D – Taxation and Fundamental of Costing | |
| Taxation: Income Tax/TDS/Deferred Tax | – Overview of Income Tax Act – Basic Overview of Deductions in Respect of Certain Incomes & Deduction 80QQB, 80RRB, 80TTA & 80U – TDS/TCS – Returns, Refund & Recovery |
| Goods & Services Tax | – Meaning of Direct & Indirect Tax – Introduction to GST |
| An Overview of Cost & Management Accounting | – Cost Accounting: Evolution, Meaning, Objectives and Scope – Concepts of Costs, Classifications and Elements of Cost, Cost Centre and Cost Unit, Methods and Techniques of Costing, Cost Accounting Standards, Management Accounting: Evolution, Meaning, Objectives and Scope – Tools and Techniques of Management Accounting, Relationship of Cost Accounting, Financial Accounting, Management Accounting, and Financial Management |
| Costing Methods | – Unit and Output Costing – Job Costing: Job Cost Cards, Collecting Direct Costs, Allocation of Overheads and its Applications, Batch Costing: Features and Applications, Contract Costing: Features, Distinction between Job and Contract Costing, Progress Payments, Retention Money, Escalation Clause, Contract Accounts, Accounting for Material, Accounting for Plant Used in a Contract, Contract Profit and Accounting Entries, Process Costing: Features, Applications and Types of Process Costing, Process Loss, Abnormal Gains and Losses, Equivalent Units, Inter-Process Profit, Joint Products, By-Products and Accounting, Service Costing: Features and Applications, Unit Costing and Multiple Costing, Application, Identification of Cost Unit and Cost Determination and Control |
| Standard Costing | – Definition, Significance and Applications, Various Types of Standards, Installation of Standard Costing System—for Material, Labour, and Overhead, Variance Analysis for Materials, Labour and Overheads and Accounting Treatment of Variances, Benchmarking for Setting of Standards, Variance Reporting to Management |
| Marginal Costing | – Meaning, Advantages, Limitations and Applications, Breakeven Analysis, Cost-Volume Profit Analysis, P/V Ratio and its Significance, Margin of Safety, Absorption Costing: System of Profit Reporting and Stock Valuation, Difference between Marginal Costing and Absorption Costing, Income Measurement under Marginal Costing and Absorption Costing |
| Budgets and Budgetary Control | – Budget Concept, Manual, Fixed and Flexible Budgets, Preparation and Monitoring of Various Types of Budgets, Budgetary Control System: Advantages, Limitations and Installation, Zero-Based Budgeting, Programme and Performance Budgeting |
JAIIB Syllabus Paper 4: Retail Banking and Wealth Management (RBWM)
The fourth paper in the JAIIB Syllabus 2024 is “Retail Banking and Wealth Management” (RBWM). This paper consists of four modules, each covering specific topics. Here’s a breakdown of the modules and their respective topics:
Module A: Retail Banking
- Retail Banking: Introduction
- Retail Banking: Role within the Bank Operations
- Applicability of Retail Banking Concepts
- Distinction between Retail and Corporate/Wholesale Banking
- Branch Profitability
Module B: Retail Products and Recovery
- Customer Requirements
- Product Development Process
- Credit Scoring
- Important Retail Liability Products
- Important Retail Asset Products
- Credit and Debit Cards
- Remittance Products
- Digitization of Retail Banking Products
- Role of AI and Technology in Retail Banking
- Recovery of Retail Loans
- Management Information Systems
- Securitization
Module C: Support Services – Marketing of Banking Services/Products
- Marketing: An Introduction
- Delivery Channels in Retail Banking
- Delivery Models
- Customer Relationship Management in Retail Banking
- Service Standards for Retail Banking
- Marketing Information Systems – A Longitudinal Analysis
Module D: Wealth Management
- Importance of Wealth Management
- Investment Management
- Tax Planning
- Other Financial Services Provided by Banks
| Subjects | Topics |
|---|---|
| Module A: Retail Banking | |
| Retail Banking: Introduction | – Characteristics of Retail Banking – Advantages of Retail Banking – Constraints in Retail Banking – Evolution of Retail Banking – Prerequisite for Success of Retail Banking – Challenges for Retail Banking – Future of Retail Banking |
| Retail Banking: Role within the Bank Operations | – Business Models – Applicability of Retail Banking Concepts – Distinction between Retail and Corporate/Wholesale Banking |
| Branch Profitability | – Banking System: An Introduction – Banking in India – What is Profitability? – What is Profit? – Gross Profit, Operating Profit, and Net Profit – Profit and Profitability in the context of Banking – Traditional Measures of Profitability – The ROA (Return on Asset) – Return on Equity (ROE) for Banks – Branch Operating Efficiency – Strategies for Improving Efficiencies of Banking Operations – Factors Affecting Profitability of Banks in India – Profitability Analysis of Bank Branches – Steps to Improve Branch Profitability – Essential Factors to Make Continuous Improvement in Profitability |
| Module B: Retail Products and Recovery | |
| Customer Requirements | – Maslow’s Theory and Customer Requirements – Customer Requirements about Service Quality |
| Product Development Process | – Product Development Process – Product Life Cycle – Product Lines of a Bank – Deposit Products or Liability Products – Credit Products or Asset Products – Other Products and Services – Other Fee-Based Services – Distribution of third party products – New Product Development – Stages in New Product Development – Constraints in New Product Development – Product Management – Product Policy |
| Credit Scoring | – What is a Credit Score? – Evolution of Credit Scoring – What is a Good Credit Score? – Credit Scoring Model – Managing the Credit Score – Positive Side of Credit Score – Warning Signs in Credit Score – Credit Information Companies in India – Issues in Credit Scoring – Mistakes in Credit Scoring – Troubleshooting Credit Score |
| Important Retail Liability Products | – Demand Deposits: An Introduction – Current Deposit: An Introduction – Main features of Current Deposit Account – Advantage of Current Deposit Account – Documents required for opening various types of Current Accounts – Opening of Current Account – Operational Instructions in Current Account – Transfer of Accounts – Inoperative Accounts – Closure of Current Account – Savings Bank Account: An Introduction – Advantages and Importance of Savings Bank Deposits to Customers – Who Can Open a Savings Bank Account? – Deregulation of interest in Savings Deposit Account – Maintenance of Balance in Savings Bank Account and Interest Payment – Restrictions on Transactions in SB Account – Services offered in Savings Bank Accounts – Time Deposit – An Introduction – Periodicity of Time Deposit – Operational instructions – Interest on Fixed Deposit – Term Deposit accounts of minors – Premature Payment of FD – Operational Issues of FD – Advances Against Bank’s own Time Deposit Receipts – Renewal of FD – Recent Rule of RBI on overdue FD – Form 15 G/ 15 H – Deposit of TDS to Income Tax Department by Banks – 2 in 1 Account – Recurring Deposit (RD) |
| Important Retail Asset Products | – Home Loans – Housing Loan under Prime Minister’s Awas Yojana (PMAY) – Home Improvement Loans – Home Decor Loans – Auto/Vehicle Loans – Personal Loans – Educational Loans – Other Retail Loans – Processing of Retail Loans |
| Credit and Debit Cards | – Credit Cards – Charge Cards – Pre-paid Cards – Debit Cards – Co-branded Cards – Contactless Cards |
| Remittance Products | – Electronic Payment Systems – National Electronic Funds Transfer (NEFT) – Real Time Gross Settlement (RTGS) – Electronic Clearing Services (ECS) – National Automated Clearing House (NACH) System – Aadhaar enabled Payment System (AePS) – Bharat Bill Payment System (BBPS) – Benchmarking India’s Payment System |
| Digitisation of Retail Banking Products | – Technology in Retail Banking – Technology Processes in Retail Banking – Some Important User-Friendly Features – Customer Analytics – Institute for Development and Research on Banking Technologies (IDRBT) – Indian Financial Network (INFINET) – Structured Financial Messaging System (SFMS) – National Financial Switch (NFS) – Indian Banking Community Cloud (IBCC) – Wealth Management Solutions – Digital Lending |
| Role of AI and Technology in Retail Banking | – Dimensions of Banking Technology – Banking Today – Relationship between Banking and Technology – Evolution of Banking Technology – A New Era in Banking – Evolution of Banking Technology in India – Challenges towards adoption of Technology by Indian Banks – Technology in Retail Banking – Benefits of Technology in Retail Banking – Artificial Intelligence (AI) – Difference between Artificial Intelligence (AI) and Automation – Evolution of Artificial Intelligence – Artificial Intelligence Industry in India – Artificial Intelligence in Indian Banking Industry – Indian Banks and the Technology – Why AI in Banking Industry? – Benefits of Artificial Intelligence Technology in Banking and Finance – Artificial Intelligence in Retail Banking – Artificial Intelligence in Retail Banking in India – The Challenges Facing India’s AI Development – Benefits of AI in Retail Banking |
| Recovery of Retail Loans | – Repayment in Retail Loans – Default and Re-scheduling in Retail Loans – Monitoring of Loan Accounts – Classification of Irregular Loan Accounts – Recovery Policy of Banks – Securitization and Reconstruction of Financial Assets and Enforcement of Security Interest Act, 2002 (SARFAESI Act) – Debt Recovery Tribunal (DRT) – Recovery through Lok Adalat – Engaging Direct Recovery Agents |
| Management Information Systems | – The main elements of MIS – Role of Management Information Systems – Role of MIS in Improving decision making – Role of MIS in Banking Industry – Designing MIS for a Bank – Issues Related to Management Information System (MIS) – Suggestions for Solution to MIS related Issues |
| Securitization | – Securitization of Assets |
| Module C: Support Services – Marketing of Banking Services/Products | |
| Marketing – An Introduction | – Marketing in Retail Banking – Marketing Mix in Retail Banking |
| Delivery Channels in Retail Banking | – Channel Experience – Physical/Direct Channels – Branch – Automated Teller Machines – Point of Sale Terminal – Mobile Banking – Internet Banking – Customer’s Liability on Unauthorized Electronic Transactions |
| Delivery Models | – Delivery Models – Internal Customers – Staff at the Branch Level – Dedicated Marketing Managers – Direct Selling Agents (DSAs) – Tie-up with Institutions/OEMs/Dealers, etc. |
| Customer Relationship Management in Retail Banking | – Customer Relationship Management in Retail Banking – Why CRM? – Implementation Aspects of CRM in Banks – Implementation Process of CRM in Banks – Implementation Stages in CRM – Benefits of CRM – Impact of CRM on Customer Satisfaction |
| Service Standards for Retail Banking | – Members of BCSBI – Main Aims and Objects – Code of Banks’ Commitment – Code of Banks Commitment to Micro and Small Enterprises – Function of BCSBI – Code Compliance Rating – Customer Grievances Handling Mechanism – General Information |
| Marketing Information Systems – A Longitudinal Analysis | – Functions of MKIS – Components of MKIS – The MKIS Model – Observations – Usage of Computers in MKIS – Supports for Marketing Management – Supports for Marketing Mix Decisions – Use of Decision Models – Performance of MKIS – Recommendations – Advantages of MKIS |
| Module D: Wealth Management | |
| Importance of Wealth Management | – Wealth Management – Broad View – Wealth Management Business Structures – Wealth management process – Wealth Management Products and Services – Alternative asset – Bond – Insurance – Mutual fund – Real estate Service – Retirement Planning – Strategic Business Strategy – Will Writing – Private Wealth Management – Personal Financial Planning – Wealth Management Assessment – Private Banking – Benefits of Wealth Management – Importance of Wealth Management |
| Investment Management | – Element of Investment – Basics of Investment Management – Steps in Investment Management – Investment Banking – Services being offered by Full-service Investment Banks – Investment Bank Organizational Structure – Investment Management Vs Investment Banking – Portfolio Management – Objectives of Portfolio Management – Key Elements of Portfolio Management – Portfolio Management Vs Investment Banking – Role of Portfolio Manager – Portfolio Management Service Vs Mutual Funds (MFs) – Types of Portfolio Management Services – Steps of the Portfolio Management Process – Advantages of Portfolio Management Services – Disadvantages of PMS – Recent developments in the Portfolio Management Services area in India |
| Tax Planning | – Classification of Tax Structure in India – Financial Year – Assessment Year – Previous Year – Concept of Previous Year & Financial Year vis-a-vis Assessment Year – Residential Status for Income Tax – A few important terms in Income Tax – Heads of Income for computation of the total income – Income Tax Slab rate for FY 2021-22 (AY 2022-23) – Conditions for opting New Tax Regime – Example for Old Tax Regime Vs New Tax Regime & which is better – Income Tax Slabs for non-individual entities – Investment Products for Tax Savings – Estate Planning-Tax Planning through Wills/ Trusts – Capital Gains Tax |
| Other Financial Services Provided by Banks | – Distribution of Third Party Products in Retail Banking – Mutual Fund Business – Insurance Business – Some Social Security Insurance Schemes – Cross Selling – Depository Services by Banks – Portfolio Management Services – Factoring – Other Agency Business by Banks |
